Wheelchair Accessible Taxis and Ride-Hailing at Mobility Hubs

Mobility hubs should include accessible options for users who rely on taxis, ride-hailing services, or other alternative transport methods.

  • Ensure that ride-hailing services at mobility hubs offer accessible vehicles, such as those equipped to carry wheelchairs and other mobility aids.
  • Designate specific accessible pickup and drop-off zones for taxis, ride-hailing, and accessible vehicles.
  • Install ramped curbs and other necessary infrastructure to support the boarding and alighting of people using mobility aids.
  • Provide clear signage and assistance for people who need help arranging accessible transport services from the hub.
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