Accessible Waiting Areas and Station Facilities at Mobility Hubs
Inclusive design in waiting areas and station facilities enhances the experience of passengers with disabilities at mobility hubs.

- Ensure that waiting areas feature comfortable, accessible seating, including options for people using wheelchairs or with limited mobility.
- Provide charging stations for mobile devices, ensuring they are accessible for all passengers.
- Design sheltered waiting areas to protect passengers from weather, improving the overall experience for those with mobility impairments.
- Ensure public restrooms at mobility hubs are accessible, with wide doors, low sinks, and ample space for wheelchair users.
- Incorporate noise-reduction elements in waiting areas to provide a quieter space for individuals with sensory sensitivities.
Sources
- https://accessible-eu-centre.ec.europa.eu/content-corner/digital-library/en-172102021-accessibility-and-usability-built-environment-functional-requirements_en
- https://www.iso.org/standard/71860.html
- https://www.t-l.ch/collectivites/guide-des-amenagements-pour-les-transports-publics-routiers-tl/
- https://www.leitfadenbarrierefreiesbauen.de/fileadmin/downloads/archiv/barrierefreies_bauen_leitfaden_en_bf_version2.pdf
- https://www.vitoria-gasteiz.org/http/wb021/contenidosEstaticos/especial/cea/20190917/Avance_PMSEP_2020_2030.pdf
- https://www.punt6.org/es/books/espacios-para-la-vida-cotidiana/
- Carers
- Children
- Cognitive
- Cognitive abilities
- Decolonial perspective
- Digital
- Digital barrier
- Enviroment
- Environmental
- Gender and generations
- Gender perspective
- Hearing impairment
- Low-education
- Low-income
- Older people
- Other
- Physical abilities and features
- Sensory and Physical
- Socioeconomic
- Visual impairment